Run your home services business from one platform. serviceminder.io does everything from lead-capture, scheduling, dispatch and invoicing and enables seamless marketing campaigns and integrations. Do more with your time.
We make it easy to get your leads into serviceminder.io. Adding lead capture to your website is as easy as posting a form at serviceminder.io. Easily and automatically track where leads came from by hooking up landing pages from your digital marketing campaigns. As soon as that lead is added, you’ll get an email or an in-app alert to your iOS or Android device. From there you can click or tap to follow up with a call, text or email to book the appointment.
Our open API makes it easy to bring in lead data from a variety of online and offline sources. We can also send those leads out to a call center for immediate follow-up and booking. Or let Drips take over and start the process of educating them on why they should be working with you.
Built-in online scheduling lets you not only capture leads but also get appointments booked for sales and service calls. You can even capture the payment information up front so you can be sure to get paid when the job is done. serviceminder.io geocodes every lead so that you always know if they’re located in your territory and so clients that are close together are scheduled together.
Deliver a great looking proposal for your clients to evaluate what you intend to do for them. You can include pictures and annotations, different terms and conditions based on the type of job, options that they can select or unselect based on their budget or needs. You can offer payment plans to help make larger projects more palatable and even require a deposit so you’ve got money coming in before you even get started.
We help you track close rates, plus how often and how recently clients are reviewing your proposals so you can make sure you close even more of your deals.
Whether you schedule everything yourself, or want to outsource scheduling to one of our integrated call center partners, we make it easy to get appointments on your calendar when you want them. You can control how appointments are assigned based on everything from skills to geography to drive time.
Sophisticated algorithms help ensure that the available dates and times presented to a client both minimize unprofitable drive time and increase service delivery efficiency.
service**minder**.io’s invoicing makes it easy to get paid. Clients can click to pay online right from their copy of the invoice. You can configure invoices to show all of the details or only the highlights. And with our built-in integration with popular accounting tools like QuickBooks Online, your invoices and payments will automatically show up. All you’ll need to do is record your deposits.
Consumers today prefer to pay by credit and debit cards. Make sure you’re not making it hard for your clients to pay you. serviceminder.io makes it easy for your clients to pay on the spot with our app, or online when you send them an invoice. You can even save the card on file so you can just run the charge when the job is finished.
If you’re not reaching out to your customers or nurturing your prospects with email, you’re leaving money on the table. Broadcast email to clients and prospects directly from serviceminder.io. With all of their data available for personalization, you’ll produce results you can see. We’ll even show you how much revenue and how many proposals were created as a result of your email campaign.
Create sophisticated nurturing and conversion pipelines using Drips, serviceminder.io’s powerful marketing automation tool. Carefully guide every new lead down the optimal journey based on their interests and responses to ensure nobody falls through the cracks.
You wouldn’t by an stock without measuring its performance. Why would you spend money on marketing without tracking how well it does? serviceminder.io has the unique benefit of tracking every campaign plus how much you spent on it and tying your clients to which campaigns brought them in. Return on investent and cost per lead is now readily available at any time. Instantly learn what is working and what needs to be dropped.
Like it or not, your client base is increasingly moving toward texting as being the preferred communication channel. Whether you have an “office” cell phone that you use for texting or use a separate service, being able to have text conversations and more importantly, store those conversations with the rest of your client data is incredibly useful. You can automatically text clients when your tech is on the way to their appointment. Clients can even text you a picture of their issue or project and those pictures will be available to the technician who shows up to do the work.
Use Pipeline and Campaign Budget to measure which campaigns work to bring in leads and increase repeat customers. Use metrics like cost per lead and revenue per customer to figure out what is most effective. Evolve your marketing to spend more on what works best.